Returns & Exchanges
At Astral, we want you to feel as confident in your style as you do in our quality, which is why we offer a 30-day window for all returns and exchanges. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and attach it securely to your package.
Prepare Your Package
Place the items in their original packaging or a sturdy mailer, ensuring all original garment tags and protective liners are intact.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing